FAQs on MD-Staff Certification Exams
What are MD-Staff Certification Exams?
MD-Staff offers two certification exams:
- MD-Staff Certified Specialist: Tests foundational knowledge of all MD-Staff products and modules.
- MD-Staff Certified Expert: A higher-level certification designed for experienced users demonstrating advanced proficiency in MD-Staff system configuration, automation, and reporting. this exam includes in-depth, comprehensive questions.
Both exams are designed to help you achieve career goals as a medical services professional.
Should I study?
Even though you may know the ins and outs of MD-Staff solutions, these exams will deep-dive into all modules. Each exam is designed to test your expertise and beyond, providing an avenue to showcase your knowledge to your peers. The exams are open book, but we highly recommend studying before taking them. For the MD-Staff Certified Specialist Exam, you can join our quarterly study groups to help you prepare.
What if I only use a couple of modules of MD-Staff?
The exams are designed to cover all modules to help you become a super user. Being a super user means having a depth of knowledge and experience across all MD-Staff solutions. Understanding all modules will enhance your product knowledge and help your medical office stay progressive within the healthcare industry.
Note: MD-Stat is not covered in the exam.
Does taking the exam make you a MD-Staff Super User?
Earning the MD-Staff Certified Specialist designation validates a strong understanding of MD-Staff. The MD-Staff Certified Expert certification is designed for super users who have extensive knowledge of system administration, automation, and workflow optimization.
How are the exam questions structured?
The MD-Staff Certified Specialist Exam consists of 180 questions, covering both general and advanced user experience across all MD-Staff modules, except MD-Stat. It is designed to assess foundational knowledge and proficiency in using the system effectively.
The MD-Staff Certified Expert Exam features scenario-based and applied problem-solving questions, evaluating deep expertise in system configuration, automation, and reporting within MD-Staff.
We highly recommend studying all available resources, such as Live Webinars, MD-Staff Academy Courses, and Help Center Articles. A comprehensive exam ensures coverage of MD-Staff modules and evaluates the depth of knowledge required for each certification level.
Why does the MD-Staff Certified Specialist exam have a time limit?
The time limit ensures that candidates can apply their knowledge quickly and effectively across all MD-Staff solutions. The MD-Staff Certified Specialist Exam has a two-hour time limit to assess overall proficiency while covering all key system functions. We recommend taking the exam in a quiet, distraction-free space for the best experience.
Note: The MD-Staff Certified Expert Exam is a week-long assessment, allowing more flexibility for completion.
How does taking the exam directly benefit me?
Passing a MD-Staff Certification Exam will open doors from performance to leadership by:
- Helping your colleagues with questions
- Streamlining your medical office with best practices
- Obtaining more knowledge on MD-Staff solutions
- Leveraging your annual performance reviews by demonstrating your mastery
- Adding as a mastery skill to your resume and online profiles!
What if I do not pass the first time?
Each registration comes with two (2) attempts. If you do not pass the first time, you will be able to retake the exam. The MD-Staff Certified Specialist Exam allows you to take the second attempt at any time. The MD-Staff Certified Expert Exam has a designated retake period during the first week of December.
Do I have to take the exam as soon as I register?
For the MD-Staff Certified Specialist Exam, you can register and take the exam at a later date. For the MD-Staff Certified Expert Exam, once you are selected as a participant, you will be assigned a week to take the exam.
Can I start the exam and take a break and resume later?
The MD-Staff Certified Specialist Exam is timed and cannot be paused. While you are able to get up, stretch, grab a bite, etc., the clock does not stop. So, make sure you are prepared you start. The MD-Staff Certified Expert Exam is allotted one week for completion, allowing flexibility to take breaks as needed within the testing period.
Is there only one exam?
The MD-Staff Certification Program now offers two exams: MD-Staff Certified Specialist and MD-Staff Certified Expert. The MD-Staff Certified Specialist Exam assesses foundational and advanced knowledge of all MD-Staff modules, while the MD-Staff Certified Expert Exam is designed for experienced users demonstrating advanced proficiency in system configuration, automation, and reporting.
What is the MD-Staff Certified Expert Exam Timeline?
The MD-Staff Certified Expert Exam follows a structured timeline, from application to certification announcement. Here’s what to expect:
- Applications Open: June – Candidates must have two years of MD-Staff experience, Certified Specialist status, a recommendation letter, and an essay.
- Candidate Selection: July – Twenty (20) applicants are chosen through an application review.
- Testing Periods: September & November – Exams are comprehensive, application-based, and must be completed within one week.
- Grading & Notifications: November – Results are reviewed, and pass/fail notifications are sent.
- Retake Testing Period: December – One-week retake with updated questions.
- Certification Announcement: January – Successful candidates are officially certified.
How do I maintain my certification or re-certified?
To maintain your MD-Staff Certified Specialist certification, you must complete thirty (30) courses and/or live webinars within a three-year timeframe. Completed courses and webinars are automatically logged in your MD-Staff Academy profile.
Once you meet the requirements, submit a recertification request through MD-Staff Academy for review. Recertification ensures you stay up to date with the latest developments in the software and continue to demonstrate your expertise.
Have question on MD-Staff Certification Exams? Please contact our Customer Success Team at customersuccess@mdstaff.com
